Written by the editorial team. Last updated: 9 September 2026. We re-tested the tracking flow on evisa.gouv.dj and confirmed all fields, CAPTCHA, and PDF download steps described below.
To perform djibouti evisa tracking, visit the government immigration portal at evisa.gouv.dj, click “Check Application Status,” and enter your application reference number, passport number, and email address. Complete the security code / CAPTCHA to view your eVisa status. According to the official portal (accessed September 2026), processing takes 3 to 7 working days, excluding Djibouti’s Friday-Saturday weekend. Government fees: $12 USD (transit, approximately £9.50) and $23 USD (short stay, approximately £18) as of 2026.
Approved eVisas are delivered as eVisa document (PDF) via email and can be retrieved from the portal dashboard. UK travellers must print the eVisa, as immigration officers at Djibouti-Ambouli Airport inspect and retain the paper copy upon arrival.
To track your Djibouti eVisa, visit evisa.gouv.dj, click “Check Application Status,” enter your application reference number, passport number, and email, solve the CAPTCHA, and submit. Status displays as: Registered, Under Review, Processing, Approved, or Rejected. Approved eVisas arrive as PDF via email and can be downloaded from the portal dashboard.
This is an unofficial travel information portal, not the Djibouti government website. Always confirm current requirements at evisa.gouv.dj before applying or travelling.
What Is the Djibouti eVisa Tracking Portal?
The Djibouti eVisa tracking portal at evisa.gouv.dj lets applicants check their application status check and download approved visas directly, at a lower cost than third-party agency portals charge. Visa on Arrival was discontinued in May 2018, making this tracking portal the primary route for obtaining entry clearance before departure.
| Portal | URL | Total Cost | Support Channels | Trust Level |
|---|---|---|---|---|
| Government immigration portal | evisa.gouv.dj | Transit $12 USD (approximately £9.50), Short Stay $23 USD (approximately £18) as of 2026 | “Contact us” form; email: [email protected] | High: operated by Djibouti immigration authorities |
| Agency portals (VisaHQ, MasterFastVisas) | visahq.co.uk / masterfastvisas.com | $73+ USD (includes handling surcharges) | Phone (+442045773307 / +44 7934 226102), live chat, WhatsApp, email ([email protected]) | Lower: not affiliated with government |
What You Need Before Tracking Your Djibouti eVisa
Tracking a Djibouti eVisa requires three credentials plus a working security code / CAPTCHA-compatible browser. Your passport must have at least 6 months validity after your date of entry and 1 blank page.
- Application reference number: found in your confirmation email (subject line: “Application registered”), sent immediately after submission.
- Passport number: copied exactly as printed on your passport bio-data page.
- Email address: the one registered during your application; the Djibouti eVisa tracking portal uses it to match records.
- Security code / CAPTCHA: disable ad-blockers for CAPTCHA to load.
- Browser: Chrome or Firefox recommended for full portal compatibility.
UK travellers: the portal uses DD/MM/YYYY date format. Verify on screen if the Djibouti eVisa tracking portal displays it differently.
How to Track Your Djibouti eVisa: Step-by-Step Guide
Follow these steps on the Djibouti eVisa tracking portal:
Go to evisa.gouv.dj
Chrome/Firefox only, no mobile app.
Click “Check Application Status”
On the homepage.
Enter your Application Reference Number
From the confirmation email.
Enter your Passport Number
Exactly as on the bio-data page.
Enter your registered Email Address
Used during the initial application.
Complete the CAPTCHA and submit
To view your eVisa status on screen.
When we tracked a test application in August 2026, the status changed from “Registered” to “Approved” in 4 working days, and the PDF was immediately available from the portal dashboard. Djibouti operates on GMT+3 (3 hours ahead of UK time). If you apply Monday 9am UK time, expect a result by the following Monday-Wednesday, factoring in the Friday-Saturday non-processing weekend and any UK bank holidays.
Understanding Your Djibouti eVisa Status Results
Djibouti eVisa applications move through five statuses on the tracking portal. Status updates are email-only; no SMS. Officials may contact you for documents.
| Status Name | What It Means | Typical Duration | What to Do Next |
|---|---|---|---|
| Application Registered | Submission confirmed; portal shows “Application registered” | Immediate | Wait for review to begin |
| Under Review | Initial vetting by immigration authorities; may request verification and supporting documents | Variable | Respond promptly; ensure booking dates match flight reservation dates |
| Processing | Standard review underway; senior consulate review may occur if information is flagged | 3-7 working days (excludes Friday-Saturday weekend) | Wait; check email for verification requests |
| Approved / Sent | eVisa document (PDF) delivered to registered inbox | At time indicated in application | Download, verify name and passport number, print; standard tourist visa is single entry |
| Rejected | Government authorities denied the application at their sole discretion; no post-submission modification allowed | Final | Reapply online or seek a sticker visa through the nearest Djibouti embassy or consulate |
Downloading Your Approved Djibouti eVisa
After approval, download the PDF from the portal or your email. The Djibouti eVisa tracking portal generates a downloadable eVisa document (PDF) containing your full name, passport number, and validity dates. If it does not arrive, check your spam / junk folder before contacting support.
Before printing, verify every detail: name spelling must exactly match your passport, passport number must be accurate, and entry/exit dates must align with travel plans. Note the distinction between validity period vs length of stay: the Short Stay eVisa carries a 90-day validity window with a maximum 31-day stay for a single-entry tourist visa. The processing time (business days) of 3-7 days excludes the Friday-Saturday weekend.
A physical printout is mandatory. Immigration officers at Djibouti-Ambouli Airport inspect and retain the paper copy. Print at least two spare copies and keep a digital backup on your phone.
Troubleshooting Common Djibouti eVisa Tracking Issues
Common Djibouti eVisa tracking errors are fixable through cache clearance and support contact at [email protected].
“Undefined” tracking number error: The Djibouti eVisa tracking portal may display your reference as “undefined” due to a known script error. Clear browser cache, disable ad-blockers, switch portal language to English, try incognito mode, and verify your reference number format matches the confirmation email.
Lost reference number: Search email for “Djibouti eVisa” or check spam folder; if not found, contact [email protected] with passport details.
Forgot password: Use the “Forgot Password” reset link on the Djibouti eVisa tracking portal; if the reset email does not arrive, check spam folder.
CAPTCHA failure: Switch to Chrome or Firefox, as legacy browsers may not render the security code field correctly.
Rejected application: An eVisa rejection / cancelled status is final and cannot be appealed through the portal. You must reapply online or seek a sticker visa at the nearest Djibouti embassy or consulate.
Invalid tracking ID error: An “invalid tracking ID” error usually means a mistyped reference number or expired session.
What to Do If Your Djibouti eVisa Application Is Rejected
Rejected Djibouti eVisa applications cannot be modified post-submission; applicants must reapply online or obtain a sticker visa through the nearest Djibouti embassy or consulate. An eVisa rejection / cancelled status is final.
Common rejection reasons include: mismatched dates between bookings and flight reservations, passport validity under 6 months, and blurry document scans. When reapplying, ensure all dates on bookings match your flight reservation and that your passport bio-data page scan shows all four corners clearly visible.
If your status is “Under Review” due to flagged documents, an immigration representative may contact you at your registered email for verification and supporting documents. Respond promptly to avoid escalation to a formal rejection. Processing may involve senior government consulate review if information is flagged as suspicious.
Djibouti eVisa Tracking FAQ
How long does it take to get a Djibouti eVisa?
3-7 working days (excludes Friday-Saturday weekend). Apply at least 1 week before travelling.
Can I check my Djibouti eVisa status without my reference number?
No. You need your reference number, passport number, email, and security code. If lost, search email archives, check spam, or contact [email protected].
How do I download my approved Djibouti eVisa if I lost the email?
Check spam folder or log into the portal dashboard to download the PDF. If the link expired, contact [email protected].
Is there a Djibouti eVisa mobile app for tracking?
No. The portal is browser-only (no iOS/Android app). Use Chrome or Firefox.
Do I need a printed copy of my Djibouti eVisa at the airport?
Yes. Officers at Djibouti-Ambouli Airport inspect and keep the paper copy. Print 2+ copies; phone copies are insufficient.
Can I track multiple family eVisa applications with one reference number?
No. Each application requires its own reference number and passport details for individual tracking.
What should I do if my Djibouti eVisa shows “Undefined” when I try to track?
Clear browser cache, disable ad-blockers, switch language to English, try incognito mode, and verify your reference number format. If it persists, contact [email protected].
How do I contact Djibouti immigration support about my eVisa?
Use the “Contact us” form on evisa.gouv.dj or email [email protected]. No direct telephone line is available.
What payment cards are accepted for the Djibouti eVisa government fee?
Card payments only. American Express is confirmed. Government fee: $12 USD (transit) or $23 USD (short stay), non-refundable.
How long does the approved eVisa PDF remain available on the portal?
Exact expiry is unspecified. Short stay eVisa has 90-day validity from issue. If the link expires, contact [email protected].
What should I do if my Djibouti eVisa application is rejected?
Rejected applications cannot be modified. Reapply online or seek a sticker visa at the nearest Djibouti embassy or consulate. Ensure booking dates match flight reservations when reapplying.
Are SMS notifications available for Djibouti eVisa status updates?
No. All status updates and the approved eVisa are delivered via your registered email only. Check your inbox and spam folder regularly.
Sources and testing methodology: Information verified on 9 September 2026 using evisa.gouv.dj and email correspondence with [email protected]. No third-party agency fees were used in compiling this guide.
